Kigali
KG 9 Ave, Nyarutarama
Headquarters
Contact
Write, or call the line.
The message form stores your words in this browser. It does not email the centre. For anything urgent, use the phone.
Incident line
+250 788 911 911
*789*911#
Desk
arnoldrura@gmail.com
+48 575 217 930
Critical incidents were described as answered within 15 minutes on the phone. Ordinary mail, within a day. The languages named for support are English, Kiswahili, French, and Amharic.
Offices
Nairobi
Westlands Road, Nairobi
Dar es Salaam
Masaki Peninsula
Kampala
Kololo Hill Road
Addis Ababa
Bole
Elsewhere
Remote support across the region. On-site visits are arranged for institutions.
Questions already asked
How fast is an incident answered?
Critical calls were described at 15 minutes. General questions, within two hours in the working day, and within a day otherwise.
Which languages?
English, Kiswahili, French, and Amharic. The site navigation also offers Kinyarwanda.
Do you visit?
Yes, for institutions in the region: assessments, response, and training.
How do I report a threat?
Phone +250 788 911 911, USSD *789*911#, or the notebook on the report page. The phone is the fast path.
What training exists?
Ethical hacking preparation, Security+, CISSP preparation, mobile money, incident response, and courses written for a specific organisation.
Can a small organisation get a first look for free?
The centre has offered a short assessment to small businesses and NGOs. A full test is paid work.